Residential Acceptance Corporation (RAC) is dedicated to building great customer experiences and cultivating strong business relationships. Our goal is to take the idea of a "satisfied customer" to the next level.
Share your experience with RAC
Take a look at what our customers are saying:
”Hard work until the end. The UW stuck with me till the end. It was a team effort and that is what I love most about RAC.
Khadijah S.Longview, TX
”I have had a good experience with RAC thus far. The ability to work closely with everyone throughout the process is a great selling point for me.
Jose R.Indianapolis, IN
”You guys rocked this one can't wait for the next one!
Erika A.Springhill, FL
”From application to close the process is smooth, well informed and professional. We especially appreciate the personal service. Keep up the great work!
Virginia M.Naples, FL
”We are thrilled with the way RAC has treated us with a particular file and with what they are doing. Thank you for everything.
Leigh H.Jackson, TN
”This was one of the best experience working with a wholesaler. Everyone was very responsive, helpful, and went the extra mile to help the client. We received an elite service.
Sandy U.West Palm Beach, FL
”If you have not yet used RAC, I highly recommend you giving them a try. Sandra and her team are fantastic!
Heather C.Tampa, FL
”I always like working with RAC. You do a good job of answering all my questions and you make me feel like we are on the same team!
Kim F.Atlanta, GA
”Excellent service. Communication is really good. Love my AE Adam Long and my Underwriters! 5 stars all the way through!
Rosa R.Ocala, FL
”Everything and everyone was superb. Truly a team fast response and turnaround from beginning to end: from the receptionist, AE, LockDesk, marketing, UW (very good), closer, funder. Closing went very well. I look forward to closing as many as I can with RAC in 2017. Big thanks for all you do.
Marvin D.Lexington, KY
”This loan was closed in 3 weeks, which I think was excellent processing time on conditions. Thanks to Sandra (u/writer).
Lisa S.Alexandria, LA
They would answer the phone on any questions I had concerning this loan.
”Excellent AE and Staff Support. Excellent and thorough Underwriting Specialists! Quick to get documents out and funding at closing. Great teamwork. I felt everyone was helpful and cared about helping me get the loan approved and closed. Thank you.
Glenn G.Brandon, FL
”This was an RD loan, the borrower was a 71 year old man that had NEVER applied for credit, no tradelines and 100% financing. Ms Diane was my UW and John the closer, the were exceptional. Adam in the lock desk was wonderful and assisted in getting the loan priced out with the best price available. This is the second loan I have closed with RAC and I am totally and completely blown away by the service and efficiency with which you underwrite and close loans. Here's to more to come!!!!!
Leila P.Metairie, LA
”I appreciate the diligent work from Sandra. She handled my troubled file with care and brought the customer to the closing table in six business days. It was really an old fashion no nonsense type of underwriting and this is how business can grow. Thanks again for the fabulous work, Sandra!
Gerry Y.Abbeville, LA
”The underwriters are on top of her game. It seems like they want to see these loans just as much as we do. The approval came back light on this and they called me asking when I'm going to have the rest of the conditions to get ctc. That's what I'm talking about!
Will T.Baton Rouge, LA
”It was wonderful. Everybody kept me in line with this file! I really enjoyed working with the team from set up, underwriters, closer, to funding team. They made me look like a broker everybody would love to do business with!
Jackie E.Lafayette, LA
“The underwriters are amazing to work with! They diligently walked with me throughout the entire process and we were able to close my loan in 10 days! To top it off...it was my first loan submitted to them from my branch. What a way to set the tone for a future a relationship. Awesome!”
Donald A.Baton Rouge, LA
”The overall experience was really good. RAC has a good product niche and the overall loan approval process was top notch. The overall service from start to close is excellent. It's better than any other lender we work with.
Travis B.Salt Lake City, UT
”The underwriters were very accessible and quickly worked to get an approval. The closings and fundings are very smooth with no delays.
Hal B.Grantsville, UT
”Thank you for the opportunity to submit a loan with you. Working with Sandra Valvano was indeed an enjoyable experience. We know how important it is to be positive and have a can do attitude in this business. We thank Sandra for everything she did in winning us over. We will definitely be using RAC in the future other files.
Rob B.Jackson, TN
”Mike and Sandra, thank you for taking time to listen and consider my position on a particular file. It's good to know that RAC is still an old fashion make sense lender. I will not forget RAC on future deals. Again, thanks!
Chester H.Lafayette, LA
”Everybody was wonderful. They worked hard to help me get this loan closed and funded.
Jackie E.Lafayette, LA
”We worked with Adam Long and can't say enough good things about him, your company, and the process. It was handled expeditiously and we were kept abreast of all the steps taken. Adam did an amazing job, answered all of the questions we had, worked through issues, and was available when we needed him. Thank you!
Christine E.Jacksonville, FL
”The staff from start to finish was just awesome throughout the process!
Aaron P.Natchez, MS
”I had a wonderful experience, especially with the underwriting department. The lock desk department was great. This was an overall great process!
Winston A.Hoover, AL
”Diane did some of the best underwriting I have seen in years. She was fair but firm. I am looking forward to working with RAC again in the very near future.
Charles N.Mt. Brook, AL
”Consistently been the go to common sense wholesale lender when in need of turning good borrowers into homeowners.
Stan G.Tuscaloosa, AL
”RAC was able to do an undoable loan! The whole team pitched in and worked on this file, even after hours. Amazing!!
Glenys C.Winter Park, FL
”Our first loan with RAC went extremely smooth. My company is very pleased. We will definitely use them in the future for our buyers!
Beth L.Clarksville, TN
”The first person I spoke to at RAC was Mike, he got me all signed up and was able to submit a loan scenario to Sandra. I submitted the loan and had the pleasure of working with Sandra and Nasly, they were amazing, they communicated with me the entire time. They were extremely patient and helpful. The file moved very quickly. The file then moved to closing, I had John, he was also amazing. I was impressed with the entire transaction. I will definitely use you again, and have spread the word in my office of the wonderful service I received. My customer would not have her home had it not been for you guys.
Leila P.Metairie, LA
”You are all the bestest in the whole wide world. You guys always come through for us!
Carol G.McComb, MS
Thank you very much!
”Thank you for the follow up email. Your staff saved the day, our mutual client was a nervous wreck on thought of their home selling and no where to go......basically homeless.
Darrell S.Greenwood, IN
Thank you for making this one happen in 7 business days!
”The staff at RAC is phenomenal! Any concerns are quickly addressed. They have common sense underwriting that is essential in today's ever-changing market. I greatly appreciate RAC!!!
Susan L.Murrayville, GA
”Another successful closing with RAC. Always hitting my target closing date which makes my company look so good. Sandra and the crew at RAC are my top lender and will always get first bid on my loans.
Herbert GAlexandria, LA
”I've been working with RAC for years now. They are very solid at getting loans closed and most importantly quick! The staff is very friendly and is always willing to help answer any questions or concerns you have!
Donald A.Baton Rouge, LA
”It was a tough file and I really appreciate how the underwriter was able to break down the reasoning behind the difficulty of the loan.
Gilbert E.Palmetto Bay, FL
”Communication is always the key to a successful relation regardless if it's business or personal. Your team communicates well so no complaints on our end.
Reese's D.Cocoa, FL
”Our last several loans have been a great experience. We received a quick pre-approval, and clearing conditions for "Final Approval" was seamless. We received a CTC on Friday afternoon and closed Monday Morning!
Thank you RAC for making us look like Champions!
Darrell S.Greenwood, IN
